30-Day Return Policy:
We want you to be completely satisfied with your purchase from Functional Technique. If for any reason you are not satisfied, we accept returns within 30 days of the original purchase date.
Conditions for Returns:
- The item must be returned in its original condition, meaning it should be unused, unwashed, and with all tags still attached.
- Returns must be initiated within 30 days of the original purchase date.
- Returns beyond the 30-day window will not be accepted.
Damaged Items/Manufacturer Defects:
If your item arrives damaged or there is a manufacturer defect, please contact us immediately. We may issue a replacement for the item at no additional cost.
Return Process:
- Contact our customer service team at info@fntq.com to initiate the return process.
- Provide your order number and details about the item you wish to return.
- Our team will provide you with a return authorization and instructions on how to proceed.
- Pack the item securely in its original packaging, including all tags.
- Ship the item back to us using a trackable shipping service.
- Once we receive the returned item and verify its condition, we will process your refund within 5 business days.
Exclusions:
- Final sale items are not eligible for returns or exchanges.
- Returns that do not meet our policy criteria will not be accepted.
Contact Us:
If you have any questions or concerns about our refund/return policy, please don’t hesitate to contact us at info@fntq.com.
